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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Grenny, Joseph

SKU:P805846428798
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Author: Grenny, Joseph

Business communication & presentation

Published on 6 October 2021 by McGraw-Hill Education in the United States.

Paperback | 304 pages
156 x 234 x 23 | 370g

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic o

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by Grenny, Joseph